Learn more about taxes & fees
Taxes, Surcharges and Fees
Sales Taxes & Other Government Mandated Charges
States, counties, cities and other governmental authorities may impose sales taxes, VAT, gross receipts taxes, fees and other mandatory charges, such as arena or stadium fees, on customers of car rental companies or car rental transactions. These charges appear in the charges section of the Rental Agreement.
Mandatory Airport-Related Charges
At certain airport locations where Enterprise is an on-airport concessionaire, or off-airport concessionaire, Enterprise is required to collect other mandatory charges from its customers and to remit them to the airport; these are sometimes referred to as Customer Facility Charges, Airport Facility Charges, or Transportation Facility Charges. These charges are also set forth in the charges section of the Rental Agreement.
Additionally, if a customer arrives at an airport where Enterprise is an on-airport concessionaire and rents from an Enterprise non-airport location within (i) a certain amount of time since arriving at that airport, and/or (ii) a certain distance from that airport, Enterprise may be required to collect the aforementioned mandatory charges. Please contact the relevant location for additional information.
Non-Government Mandated Charges & Non-Mandatory Airport or Hotel Related Charges
At some locations, Enterprise has elected to impose 'recovery fees' to recover or recoup all or a portion of its expenses related to a type of overhead. At certain airport locations where Enterprise is an on-airport concessionaire, Enterprise has elected to impose a charge, often referred to as a Concession Fee Recoupment or Concession Fee Recovery, to recover all or a portion of the concession fees which it is obligated to pay to the airport.
Further, many airports impose a fee on revenue from off-airport rental car transactions at locations where Enterprise is an off-airport concessionaire. At these locations, Enterprise elects to impose a charge to recover all or a portion of this fee from customers. The fee, which varies by airport, will appear separately in the charges section of the Rental Agreement as Airport Fee, or the like.
Additionally, if a customer arrives at an airport where Enterprise is an on-airport concessionaire and rents from an Enterprise non-airport location within (i) a certain amount of time since arriving at that airport, and/or (ii) a certain distance from that airport, Enterprise may elect to collect the aforementioned charges. Please contact the relevant location for additional information.
Other recovery fees that Enterprise elects to impose at some locations include, without limitation:
A vehicle licensing and registration recovery fee, often called Vehicle Licensing Fee or 'VLF', which is the per day recovery of Enterprise's average annual cost to license and register its fleet in the applicable jurisdiction. For rentals in Alberta, Canada, such fee also includes recovery of costs imposed on Enterprise by the Insurance Corporation of British Columbia as a result of renting vehicles in Alberta that are licensed and registered in British Columbia.
- Certain tax recoveries not mandated to be charged to the customer by a governmental entity
- A hotel concession recovery fee, which is the recovery of concession fees Enterprise is obligated to pay to some hotel-based locations
- A tire and battery recovery fee, which is the recovery of certain fees related to tires and batteries which Enterprise must remit to certain jurisdictions
A Frequent Traveler Surcharge will apply for qualifying rentals in the US, Canada and Puerto Rico when the renter chooses to receive Frequent Traveler miles or credits as part of a rental. The Frequent Traveler Surcharge is collected by Enterprise in order to recover all or a portion of the administrative and program costs associated with participation in frequent traveler programs. The specific recoveries that apply to a rental will appear in the charges section of the Rental Agreement.
The rate quoted during an online reservation details the specific charges that are applicable to your reservation.
These fees may not apply in some countries.
Busing Cost
A Busing Cost Recovery charge may be applied to your rental. The Busing Cost Recovery charge is the per rental recovery of Enterprise’s annual cost to provide busing operations at certain locations.
California Vehicle License Recovery Fee
The Vehicle License Recovery Fee (VEH LIC RECOVERY) which is the Owner’s charge to recover Owner’s estimated average daily cost per vehicle for charges imposed by governmental authorities to title, register and plate all vehicles in its rental fleet registered in California. The VEH LIC RECOVERY is not calculated based on the costs imposed on a particular vehicle.
Port Canaveral, Florida Commercial Zone Usage Fee
Renter shall pay Owner, its affiliate or agents the amount set forth on the Review and Reserve screen and in the Rental Agreement Summary for the Commercial Zone Usage Fee (USAGEFEE) which is Owner’s charge to recover the estimated fees paid by Owner to Canaveral Port Authority in connection with this rental for Owner’s rental vehicle shuttle and operator access to the Port Canaveral terminal(s), and which is not a tax imposed by the Canaveral Port Authority or by any other governmental authority.
Drop Charge
The Drop Charge fee is assessed for renting a vehicle from one rental location and returning the vehicle to another rental location (see one-way rentals). This is also known as an 'inter-city' fee.
The Drop Charge fee varies by rental location and time of year.
The Drop Charge fee will be disclosed when you reserve via the website and is payable at time of pickup.
Late Charges
Rates are subject to change if vehicle is not returned on the date and time agreed upon at time of reservation and rental.
Upgrade
An Upgrade is defined as selecting a vehicle class category higher than the one charged that is offered at time of rental depending on car availability (additional charge may apply). To enter an Upgrade coupon for a website reservation, first enter the vehicle class you wish to be charged for, then enter the Coupon ID. The reservation system will automatically determine if the coupon is valid for that rental.
